Terms of service.
Last Updated: 1st Feb 2025
Introduction
Welcome to Eggcellent Fertility. committed to protecting your privacy and the confidentiality of the information you provide us during your fertility journey. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services through our website or via email.
1. Information We Collect
Personal Information: We collect personal information such as your name, email address, phone number, date of birth, and health-related information relevant to fertility consultations.
Automatically Collected Information: When you visit our website, we might collect information like your IP address, browser type, and interaction data through cookies or similar technologies for analytics purposes.
Information from Email: When you contact us or send us information via email, we collect the content of your email, your email address, and any attached documents or files.
2. How We Use Your Information
To Provide Services: We use your information to offer fertility consultations, provide personalized guidance, and support your fertility journey.
For Communication: To respond to your inquiries, schedule consultations, and provide follow-up information or support via email or WhatsApp.
For Improvement: To improve our services, website functionality, and for internal business analysis.
Legal Compliance: To comply with legal obligations or to protect our rights, privacy, safety, or property, and that of our clients or the public.
3. Sharing of Information
Service Providers: We may share your information with third-party service providers who assist us in operating our business (e.g., website hosting, email services), but they are bound by confidentiality obligations.
Legal Requirements: We might disclose information if required by law or to respond to legal processes like subpoenas.
With Your Consent: We will share your information with others only with your explicit consent unless otherwise required by law.
4. Your Rights Under CCPA
If you are a California resident, you have certain rights regarding your personal information:
Right to Know: You can request what personal information we have collected about you.
Right to Delete: You can request that we delete your personal information (subject to certain exceptions).
Right to Opt-Out: You have the right to opt-out of the sale of your personal information, though we do not sell your data.
To exercise these rights, please contact us at [Your Contact Email].
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you submit it, process payment, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Health-related data might be retained for a longer period due to medical record-keeping standards.
7. International Data Transfers
If you are located outside of the United States, please be aware that your information might be transferred to, stored, or processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By providing your information, you consent to any transfer, processing, or storing of your information as outlined in this policy.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [Your Contact Email]
Phone: [Your Contact Phone]